Our services: diverse and well founded.

Our portfolio of services is divided into four areas. Analysis and market research, conception and development, project management and implementation, and change management and interim management: we offer a broad spectrum of knowledge in every area. Depending on the scope of our involvement and required know-how, we can also rely on further resources from our  network.

Conception / Development

Development of a handicapped accessible platform for tramway and bus stops

Analysis / Market research

Customer survey for vehicle seat ergonomics



Projects / Realisation

Realisation of a vehicle layout based on operational and customer survey data


Interims Management

Temporary Management of a tramway infrastructure operator


Our skills at a glance:

Strategy, planning, design

  • Fleet strategy
  • Controlling and performance measurement (including balanced scorecard)
  • Conception of tram and bus stop infrastructure (passenger facilities)
  • Conception of customer information systems and passenger management
  • Vehicle conception (from a customer’s point of view) and design
  • Process modelling
  • Strategies and strategy development, contributing towards strategy implementation
  • Strategic market analysis, market potential calculations, market launch analyses
  • New positioning and repositioning (change management)
  • Competition analyses and market positioning
  • Studies and benchmarking
  • Change management (conception and implementation)
  • Quote concepts, public transport prioritisation
  • Business plans, cost-use or use-value analysis
  • Cost accounting models and budget processes
  • Innovation projects
  • Second opinions

Creation, acquisition, implementation

 

  • Fleet management
  • Tenders for transport services
  • Financing models for investment objects (leasing etc)
  • Acquiring vehicles with submissions (specifications and eligibility criteria)
  • Coordination of acquisition communities
  • Coaching (management, negotiation and contract-related topics)
  • Project management (on request), project controlling
  • Project support
  • Client representation or support for passenger facilities and commercial building construction
  • Preparing contractual negotiations, preparing term sheets

Operation, maintenance

  • Operational analyses and optimisations
  • Life cycle cost (conception and implementation)
  • Operational feasibility analyses and tests
  • Disabled access
  • Quality assurance
  • Adjusting operational materials to suit changing market needs

Marketing, sales, partnerships

  • Marketing strategy, network strategy
  • Communication (CI/CD, advertising, Internet)
  • Visualisations, product design
  • Distribution strategy, sales partnerships
  • Partnerships to optimise costs
  • Customer survey / market survey